01Best for practical home fixes
Self-fix parts kit
If the repair is suitable to do at home, we identify the parts you need and send a clear quote.
- ✓ Correct parts posted after payment
- ✓ Step-by-step manual included
- ✓ No need to send the whole robot
Start with photos • Choose self-fix, mail-in or an eligible Melbourne on-site visit
Robot vacuum repair Melbourne
Show us the problem. Choose how it gets fixed.
Send a few photos of your robot vacuum and describe the fault. We’ll evaluate it and recommend the easiest path: a self-fix parts kit, workshop repair by post, or an eligible on-site visit within 50 km of Melbourne CBD.
Photos firstEasy evaluation3 optionsYou choose the pathUpfrontCosts before payment
Diagnostic complete ✓
92%Battery health
Ready to clean
✦+Ready to clean
Trusted service for the brands in Australian homes
iRobot RoombaEcovacsRoborockSharkEufyDreame
What we repair
From “won’t start” to good as new.
Simple, practical help for the problems that stop your robot doing its job. All prices are in AUD and confirmed after diagnosis.
Battery replacement
For short run times, charging faults and robots that will not power on.
Ask about this repair →Motor, brush & wheel repairs
Restore suction, movement and cleaning performance with targeted repairs.
Ask about this repair →Sensors & navigation
For bumping, spinning, map errors, falls and robots that cannot find their dock.
Ask about this repair →Firmware & app help
Connection, pairing, update and software troubleshooting without the jargon.
Ask about this repair →Deep clean & tune-up
A thorough internal clean, inspection and performance check.
Ask about this repair →Trade-in & recycling
Responsible options when a repair is not economical.
Ask about this repair → How it works
From photos to the right fix.
No technical guesswork and no need to choose too early. We evaluate first, explain the suitable paths, then you decide.
Send details & photos
Show the robot, product label and problem area. Add symptoms, noises and any error codes.
We evaluate the fault
We review what you send and identify the likely cause, parts and safest repair approach.
Choose your repair path
Select a self-fix kit, mail-in repair, or an eligible on-site visit within 50 km of Melbourne CBD.
Approve, pay & proceed
We confirm costs first. Then we post parts and a manual, arrange shipping, or book your visit.
Clear pricing
See the full cost before you choose.
Every robot and fault is different. Your recommendation will show the suitable repair path and confirm parts, labour, visit fees and shipping where relevant.
- ✓ No paid repair without your approval
- ✓ Clear explanation of the fault
- ✓ Options compared in plain English
- ✓ Honest repair-or-replace advice
ServiceGuide price
Diagnostic assessmentQuoted upfront
Battery replacementFrom $89
Deep clean & tune-upFrom $79
Wheel or brush motorFrom $99
Sensor / navigation repairFrom $129
Software & app supportFrom $69
Parts availability and model complexity can affect the final price. All prices in AUD.DIAGNOSEREPAIRREUSE
♻Repair
not replace
not replace
About us
Specialist care for the robot you rely on.
Robotics Services Melbourne was created around a simple idea: a small fault should not send an expensive robot vacuum to landfill.
We focus on careful photo-led evaluation, plain-English advice and component-level solutions where practical. Whether the simplest answer is posting you a part, repairing the robot in our workshop or visiting your Melbourne home, we help you make an informed decision.
Flexible repair pathsSelf-fix, mail-in and eligible on-site helpAustralia-wide reachParts kits and workshop mail-in options
Customer stories
Helpful humans. Happier robots.
Real customer reviews will appear here as our public review profile grows.
★★★★★
“Clear advice and no pressure — exactly what I needed.”Customer review placeholderRoomba battery repair
★★★★★
“My robot is cleaning like it did when it was new.”Customer review placeholderRoborock service
★★★★★
“Easy mail-in process and updates along the way.”Customer review placeholderAustralia-wide customer
Common questions
Before you choose a repair path.
You do not have to know what the robot needs. Send photos and a short description; we’ll explain the suitable options.
Start an evaluation →Is my robot vacuum worth repairing?+
Often, yes. Batteries, wheels, motors, brushes and sensors are commonly replaceable. We assess the fault and give you a clear quote before any paid work starts.
What happens after I send photos?+
We review the photos, symptoms and model details, then recommend the most practical option: a self-fix parts kit, mail-in repair, or an on-site visit if you are within 50 km of Melbourne CBD. You choose before paying.
Can I fix it myself?+
When the fault is suitable for a safe, practical home repair, we can quote a parts kit. Once paid, we post the parts with a clear step-by-step manual for your model. If a workshop repair is the safer option, we will tell you.
Do you offer on-site repairs?+
On-site visits may be available within 50 km of Melbourne CBD, depending on the fault, access and technician availability. We confirm suitability and the visit fee before you book.
How long does a repair take?+
Timing depends on the option you choose and parts availability. We confirm expected dispatch, visit or workshop turnaround with your recommendation.
Do you repair robots that are out of warranty?+
Yes. Out-of-warranty robot vacuum repair is a core part of our service.
Can I mail my robot from outside Melbourne?+
Yes. Customers anywhere in Australia can post their robot to us. We provide the repair location and packing instructions after reviewing your photos and you choose the mail-in option.
What should I send with the robot?+
We will tell you exactly what is needed. Usually the robot, charging dock and power adaptor are enough; keep loose accessories unless we ask for them.
How do I pay?+
Your recommendation includes the relevant parts, repair, visit and shipping costs. Self-fix kits are posted after payment. Workshop and on-site payment arrangements are confirmed before you proceed.
Contact
Start with photos. Decide after the evaluation.
Add photos of the robot, its label and the problem area. We’ll assess the likely fault and explain whether self-fix, mail-in or an on-site visit is the best fit.
✉EmailAvailable after business contact details are confirmed⌖Workshop mail-inRepair address and packing guide supplied after evaluation⌂Melbourne on-siteAvailable for suitable jobs within 50 km of Melbourne CBD
✓ Repair assessmentOne simple form.
One simple form.
Three ways forward.
Most photo evaluations take less than five minutes to request.
Upload photos for evaluation →No obligation. We aim to reply within one business day.